Privacy Policy

At Melanie Cash Training and Consultancy, we are committed to maintaining the trust and confidence of our customers and visitors to our website.

This policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following policy carefully to understand our views and practices regarding your personal information.

How is your information used?
If you contact us, we may keep a record of that correspondence and use it;
• to fulfil an enquiry;
• to send you communications relating to your enquiry;
• to carry out our obligations arising from any contracts entered into by you and us;
• to handle enquiries relating to using any of our services;
• seek your views or comments on the services we provide;
• notify you of changes to our services;
• send you communications which you have requested and that may be of interest to you.

We may collect two types of information from users of our website: www.melaniecash.co.uk

(i) Contact form
Personal details that you provide by filling in forms on our Website or requesting further services, including, but not limited to, your name, email address, business address, telephone numbers. Recipient details that you provide when placing your enquiry, including name, address and any
contact telephone numbers.

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

(ii) Email Marketing
If you choose to sign up to receive marketing information from us, via the Newsletter SignUp on our website, then you will be placed on our marketing database to receive our regular e-newsletter. Our newsletters are to share information we think will be of interest to you, including upcoming training and development events, workshops, as well as articles of interest and top tips. We don’t rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of
any of our emails.

We will not use your personal information for direct marketing purposes unless you consent to us doing so by signing up directly to our newsletter.

Who has access to your information?
We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third- party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.

We will not release your information to third parties beyond this or for direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Links to Other Web Sites
This privacy notice does not cover the links within our website linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to Your Personal Information
You are entitled to access the personal information that we hold. Email your request to melanie@melaniecash.co.uk

Security Precautions
When you give us personal information, we take steps to ensure that it’s treated securely. Our databases are password protected. Non-sensitive details (your email address etc) are transmitted normally over the internet and this can never be guaranteed to be 100% secure. As a result, although we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated on 16th May 2018.